Shipping policy

Shipping Policy

DKB Store currently delivers across Pakistan.

Delivery Time

Orders are generally delivered within 3–5 business days after dispatch.

Delivery times may vary depending on the customer's location, courier availability, weather conditions, public holidays, and other circumstances.

Remote areas may require additional delivery time.

Shipping Charges

Applicable shipping charges will be displayed during checkout before the customer completes the order.

Free shipping may be offered on selected orders or during promotional periods. Any applicable free-shipping conditions will be displayed on the website or checkout.

Cash on Delivery

Cash on Delivery is available for eligible orders and locations.

Customers should provide a complete and accurate delivery address and an active phone number.

We may contact customers to confirm COD orders before dispatch.

Order Processing

Orders are normally processed within 1–2 business days.

Orders placed on weekends or public holidays may be processed on the next business day.

Delayed Deliveries

Once an order has been handed to the courier, delivery times may be affected by circumstances outside our control.

If your order is delayed, please contact us with your order number so we can assist you.

Incorrect Address

Customers are responsible for providing accurate delivery information.

If an order cannot be delivered because of an incorrect or incomplete address or unavailable recipient, additional delivery charges may apply where applicable